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Spreadsheets Are NOT a Solution for Successful Restaurant Operations

Posted by Kira on 2/12/15 10:00 AM

Spreadsheets

 

To be successful and remain competitive in the ever evolving restaurant industry, restaurant businesses need to stay on top of revenue analysis, inventory control, tracking fraudulent activities, overtime and managing the bottom line. They must measure performance across all of their units as well as learn how they stand up to the competition. So how do they examine all of this information? They compile spreadsheets. Lots and lots of spreadsheets. At least they used to, some 15 or even 20 years ago....

Stuck in the Past

It's amazing how many restaurant businesses STILL utilize the antiquated method of using spreadsheets to study key performance metrics and other important details pertaining to their establishments. This approach may have been effective when they were just starting out. Maybe they had 3, 5 or even 10 locations. How would this work with 25 units? 50 units? Can you imagine a franchisor like Panera or Carl's Jr. pouring over spreadsheets ad nauseum?

At a Glance...

Let's imagine that you have to improve restaurant operations by examining food cost, liquor cost, overtime and study the overall profit and loss across 20 units. How much time would it take to gather the information needed to create an accurate breakdown of these details? Not to mention the time wasted (cutting, pasting, scanning) trying to distribute this information to your team and franchise business partners. And what if errors are made and they go unnoticed until you're well into the thick of it? Do you start over? Are you ready to pull your hair out yet?

And what if you wanted to integrate the information from all of your systems? (including POS and BOH systems)? Spreadsheets just can not merge and integrate these details effectively. And the results that they do produce are near impossible to decipher for even the most savvy restauranteur.

The Life Saving Alternative

When you run a large number of units and time is of the essence (not to mention productivity), it's not a wise idea to opt for the solution that will likely render results in weeks. A smarter approach is one that can deliver precise results in hours. For companies that seek detailed and accurate financial and operational clarity, incorporating restaurant management software is the only solution.

Decision makers must be able to measure and improve performance. They need to understand and control success across all of their units, zero in on where exactly their inventory is going, why overtime is out of control, how to lower food and beverage costs, and increase productivity and revenue across the board. This is why they got into this business in the first place, right? To make a profit and be successful! So why wouldn't they utilize the best possible practices and tools to help them achieve these exact goals?

The Benefits of Restaurant Management Software Include:

  • Creating reports with granular details
  • Drilling down to find the root of the problem
  • Increased accuracy of data
  • Timely information
  • Less time gathering data, more time analyzing it
  • Combine multiple sources of information

With the use of the right software, comparing data between units is made that much simpler, allowing for extra time to focus on other important operations and increasing the restaurant profit margin.

Bottom line, spreadsheets are way old school. Imagine, if you will, that I wrote this piece using a vintage 1920's typewriter!

If you're involved in operations, finance or marketing and would like more information on restaurant reporting, reach out to learn about the solution that will change your business forever!

What Are Your Thoughts?

Have you had a negative experience using spreadsheets to manage restaurant performance?

About Mirus:

Mirus provides decision makers across operations, finance and marketing with actionable intelligence. Our analytic software consolidates transactional information and a host of other data sources to measure and improve restaurant performance. Headquartered in Houston, Texas, Mirus is a recognized leader in restaurant business intelligence.

For more information, please visit www.mirus.com

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