Mirus Reporter

Wings and Rings is a sports-themed restaurant franchise committed to giving customers the finest quality wings since 1984. Along with homemade wing sauces and customizable heat profiles, the brand also offers specialty burgers, salads and a number of other delicious menu items.

I had the opportunity to sit down with Wings and Rings Director of Analytics, Billy Johns, and Senior IT Coordinator, Zach Janzen, to talk about how Mirus helps them track a variety of things in their restaurants. 

There are a lot of moving parts that go into running a multi-unit restaurant company. Trying to keep up with it all can be quite an unwieldy task. Restaurant companies that automate their process management demonstrate increased agility and competitiveness, enabling them to swiftly adjust to market dynamics and meet customer demands. Learn how automating process management can help you complete tasks faster, lower operational costs and improve resource allocation.

Talon Management Services is the management company for a number of  business entities, including Lehigh Valley Restaurant Group which houses 20 Red Robin locations and Talon Restaurants which consists of 8 Wingstop locations. Talon Management Services is part of the Mirus 10 year club and has been a Mirus client for over 10 years now. 

I had the opportunity to sit down with Talon Management Services Financial Controller, Cristina Shupp,  to talk about how Mirus helps provide data they trust and automate processes. 

We are excited to announce the release of our newest feature, Conditional Logic! This feature allows you to highlight important information, draw attention to critical metrics, and create visually engaging data presentations. Discover how you can leverage this versatile feature to enhance your restaurant reporting. 

In 2023, Mirus continued its mission to empower multi-unit restaurant operators with cutting-edge data management solutions. With the introduction of several new integrations, we expanded our capabilities, enabling restaurants to unlock actionable insights and streamline operations like never before. Let's explore the exciting additions to Mirus' integration portfolio.

Ruby Slipper Restaurant Group serves all-day brunch with the unique flavors of New Orleans and an array of eye-opening cocktails. The original founders opened the first restaurant in hopes of drawing people back to New Orleans following the devastation of Hurricane Katrina. They've since expanded to 25 locations across the southern United States.

I had the opportunity to sit down with Ruby Slipper Manager of Financial Planning & Analysis, Dominic Lloyd,  to talk about how Mirus helps him increase efficiencies and catch issues in real-time.

The first Krystal restaurant opened in Chattanooga, TN in 1932. The company has since grown to almost 300 locations and is now headquartered in Dunwoody, GA.  Krystal Restaurants is known for their small, square burgers aka "Krystals".  

I had the opportunity to sit down with Krystal Restaurants Vice President of Business Intelligence, Adrian Dragomir, to talk about how Mirus helps analysts get the information they need and turn it into visualizations. 

Menu pricing experts are seeing the old approaches for determining the best price for each item no longer work. The simple explanation for this shift lies in the changes in customer behavior and the financial reality of those customers with the devastation of inflation, and the effects of the pandemic. Learn why menu pricing now requires Market Basket Analysis. 

Restaurants generate an extraordinary amount of data from a number of systems. While some data stays in the system it is produced in, other pieces of data are transformed and sent to various other systems. With the growing emphasis on data-driven decision-making, restaurant companies are seeking reliable solutions to consolidate and provide access to data so everyone is on the same page. This is where a robust System of Record (SoR) comes into play. Learn the advantages of using a Data Warehouse as a Restaurant System of Record. 

When a restaurant company originally adopts a restaurant analytics platform like Mirus, the decision usually hinges on one key issue within the company, whether that be:

• Consolidated reporting above store (Operations)
• General Ledger feed (Finance)
• Analysis of promotions or LTOs (Marketing)
• Payroll feed (HR)
• Visibility into franchise stores (C-Level)

Each of these key issues usually impacts a specific department, which can lead to the impression that the platform is only a _{FILL IN THE BLANK} tool; only a Finance tool if you are using it to export to your GL system, or only an Operations tool if you are using it for consolidated above store reporting. However, you are losing out on the inherent value and flexibility of your restaurant analytics platform if you’ve got it siloed away into one area of your company. 

Let’s review each of the key restaurant departments and see how a restaurant analytics platform can be tailored to meet each department's needs.