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Effectively Integrating Restaurant Data

Posted by Kira on 11/13/18 11:03 AM

Access to data intelligence is changing the way business is conducted; It especially can change and benefit the restaurant industry. Restaurant executives can make smarter choices with regard to the growth of their business, given more powerful tools.

The decision to find a solution that delivers greater access to your restaurant data was slowly evolving. So why did you make that decision? Chances are, you had a system in place where your POS and maybe back office systems were providing you with some basic reports. Your restaurant executives wanted to get answers to pertinent questions. Their process was to merge all of that information in excel. But what we know from that method is it’s extremely time-consuming and often erroneous, due to human error. So you've decided to partner with Mirus to provide your company with a data warehouse that allows you to combine all of your restaurant data in one place.

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Topics: Restaurant IT

Restaurant SaaS: Client's Rights

Posted by Dave Bennett on 7/2/18 9:57 AM

Treating Customers Right

Restaurant operators are great customers; however, there are some Software-as-a-Service (SaaS) vendors that are notorious for not treating them well. Change is accelerating in the restaurant business, as well as in the software solutions used by restaurants. Over the past decade, the way operators buy and access their software has changed.

Previously, a perpetual license model was used where the operator paid upfront for the software and had to keep it up and running themselves. Today, a subscription model is used where the software is hosted in the cloud and the operator pays one monthly fee for both the access to the software and the costs for keeping it running.

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Topics: Restaurant IT

3 Characteristics of An Enterprise Data Warehouse

Posted by Chuck Bartlett on 1/23/18 10:43 AM


Before we jump into the characteristics of an Enterprise Data Warehouse (‘EDW’) it might help to define what an EDW consists of. An EDW is a centralized repository that integrates data from various transactional, legacy, or 3rd party systems and applications that are used to operate and manage your business. In contrast to these systems, the EDW is built for analysis and retrieval of data rather than the upkeep of individual transactional records.

Ralph Kimball, one of the original architects of data warehousing and someone whose teachings we adhere to, provided a more concise definition of a data warehouse: “A data warehouse is a copy of transaction data specifically structured for query and analysis.”.

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Topics: Restaurant IT

Restaurant CTO Challenge: How to Monitor Labor Data

Posted by Kira on 12/15/17 10:48 AM

The CTO Challenge: Labor

One of the many challenges of the restaurant CTO is to implement a reporting solution that can help lower labor costs and maximize profits. They’re tasked with integrating the latest technology, seeking the right platforms for their structure, drive success and create a competitive lead. The days of Excel spreadsheets are numbered. Ultimately, the CTO needs to find and recommend a platform that will aid restaurant executives in making the best decisions in operations and finance and developing strategies that provide a significant ROI. The CTO’s research and definitive recommendation of the suitable reporting tool is vital and can affect the productivity (or lack thereof) of all departments.

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Topics: Restaurant Data Warehouse, Restaurant IT

Are Data Integrations Important For Restaurant Reporting?

Posted by Chuck Bartlett on 2/8/17 11:24 AM

Data Integration

Data integration is best described as a process in which heterogeneous data (marketing, sales, operations, customer, mystery shop, cleanliness, finance, etc.) often referred to as information silos, is extracted, transformed and combined in a data warehouse where it's accessible through a presentation layer that allows it to be used together to form more meaningful and actionable reports.

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Topics: Restaurant IT

How Can Restaurants Benefit From API's?

Posted by Leslie on 7/28/16 9:05 AM

Can We Talk

Restaurants today are about more than just food and hospitality. Technology has become a major factor, both customer facing and behind the scenes. Restaurant chains are being more efficiently run with the help of numerous systems from Point of Sale, Back of House, Labor Scheduling, Business Intelligence, Guest Loyalty and the list goes on. Each system holds valuable information that becomes exponentially more valuable when combined with other data. In order to take advantage of that value, restaurant IT executives are continuously faced with the challenge of making these restaurant systems talk to one another. Unfortunately, it's not that simple. Getting data out of some of these systems can be pretty challenging. However, the push is being made more and more for technology companies to "open up" access. Enter the API.

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Topics: Restaurant Data Warehouse, Restaurant IT

To SaaS or Not? That's the Question...

Posted by Chuck Bartlett on 7/20/16 10:25 AM

Buckle up because we’re going to turn on the wayback machine and do some time travel back to a day when companies used mainframe computers. Yes, I said mainframe computers. I guess that says something about how long I’ve been around.

OK, let’s fast forward for a minute and make a quick comparison – mainframes, like many of today’s Do it Yourself (‘DIY’) solutions, aren’t for everyone because they’re expensive to acquire, operate and maintain.

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Topics: Restaurant IT

The Different Types of Restaurant Software Solutions

Posted by Dave Bennett on 3/15/16 9:00 AM


A restaurant company has dozens of critically important, inter-connected processes. After all, restaurants are a combination of a factory and a retail operation rolled up into one. And, don't forget distribution. Delivery and catering are both growing revenue centers for many restaurant companies.

To keep track of all these processes without software solutions is a high-risk, low-reward option. A very smart team might be able to keep all the facts in their heads, but they would not be able to grow the business.  There aren't enough really smart people in the world to do all this work manually.

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Topics: Restaurant IT, Restaurant Performance

The Importance of Linking Restaurant Data

Posted by Leslie on 3/1/16 1:30 PM

Executives running multi-unit restaurants use a number of different systems to keep track of the health of their business. Many times I've talked with restaurant executives that are looking for one system that handles it all. Unfortunately, that doesn't exist. Different systems are really good at different things.

Point of Sale systems are great at capturing transactional details, Back of House Systems are great at capturing things like inventory and Business Intelligence (BI) systems are great at pulling it all together so you can analyze the overall health of your restaurant company. But what information should you be pulling together and why is it important?

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Topics: Restaurant Data Warehouse, Restaurant IT

Sparking Restaurant Business Change Through Comparative Reporting

Posted by Leslie on 11/4/15 2:10 PM

The first Dewey’s Pizza opened in 1998 in Oakley, in the City of Cincinnati, Ohio. With a reputation built on excellent service, hand-tossed artisan pizzas and gourmet salads, there are now more than 20 Dewey’s Pizza restaurants in the Cincinnati, Dayton, Cleveland, Columbus and St. Louis markets.

I had a chance to catch up with Jason at a recent conference and learn more about his experience with Mirus.

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Topics: Restaurant IT, Restaurant Operations, Client Spotlight


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