Mirus Reporter

Restaurant fraud is nothing new. The degree to which some employees will go to in order to steal is astonishing. Obviously, continuous fraud can severely impact restaurant profitability.

Why BOH and BI Solutions are NOT the Same
I've spoken to many restaurant executives about performance measurement and restaurant data analysis across their franchises. When we address the topic of restaurant BI, more often than not I hear them admit that they're simply sticking with their Back of House solution. This would work fine if BOH solutions were the same as BI solutions.

To be successful and remain competitive in the ever evolving restaurant industry, restaurant businesses need to stay on top of revenue analysis, inventory control, tracking fraudulent activities, overtime and managing the bottom line. They must measure performance across all of their units as well as learn how they stand up to the competition. So how do they examine all of this information? They compile spreadsheets. Lots and lots of spreadsheets. At least they used to, some 15 or even 20 years ago....

Just about every restaurant enterprise has had to deal with at least a base level of loss. Whether through fraud or frequent overtime, it's inevitable in this industry. Call it the cost of doing business.

Front door and back door loss and abuse of discounts and coupons are a continuing concern for those in the restaurant industry. Needless to say, these losses directly impact the bottom line. Identifying the core problems, creating a proactive plan of action, and a speedy resolution is the only way to put you back on the road to success.