What are Sparklines?

A Sparkline is a data visualization designed to give a quick representation of numerical or statistical information within a report. Microsoft has used this feature in their Excel spreadsheet software and Mirus has recently introduced it's own version designed for restaurant reporting.

Employee Spotlight:
Delyth Jones, Account Mannagement, Mirus Restaurant Solutions

At Mirus, we have an exceptional team of people that all strive to serve our clients in the best way possible. Our clients are our highest priorities and we understand that without their ongoing support, we would not be able to continue in any worthwhile direction.

Mirus is proud to announce the release of N Step, a new restaurant analyzation filter. This will replace the current Mirus 2 Step filter.

At Mirus Restaurant Solutions, we work with many wonderful clients. At industry events or maybe during our annual user conference, we get to meet with some of them, face-to-face. It's always a good feeling to personally meet someone you have been working with over the phone or email.

Impact of Negative Customer Reviews
If you're a restaurant owner, you know too well that bad customer reviews can have a negative ripple effect on your bottom line. From epic owner meltdowns to 50% decrease in restaurant profits, a negative review in this day and age is something that should be dealt with appropriately.

I've read several stories of restaurant owners who allow these bad reviews to overcome their civilized manners. From the owner who hunted a reviewer down to the owner who fires back online causing more damage to their reputation and business.

At Mirus Restaurant Solutions, we work with many wonderful clients. At industry events or maybe during our annual user conference, we get to meet with some of them, face-to-face. It's always a good feeling to personally meet someone you have been working with over the phone or email.

Why do your most loyal customer return?

If you can't answer that question, we've got problems that need to be addressed. But no worries, if you want to grow restaurant sales and profit margins you just need to learn who your best customers are. The loyal, frequent visitors better known as your regulars. Targeting regulars can increase a restaurant’s revenues, so accurately identifying and then catering to them is essential to boosting sales.

The Millennials, born in the two decades prior to 2000, are the largest generation in history. They have comparatively plump wallets now and their buying power will explode in years to come. Accenture reports that American Millennial shoppers spend $600 billion each year; by 2020, it will swell to $1.4 trillion annually and represent almost one third of total retail sales. From here on, every day that you don’t put Millennials first, you’re losing customers. How do you market to them? How do you capture your share of their spending? How do you ensure they convert into repeat customers? It’s more than just serving food at a reasonable price.

Our Heads Are in the Cloud

In the gospel according to Microsoft, SaaS, “Software as a Service”, is defined as “software deployed as a hosted service and accessed over the Internet.” Hosts, also known as cloud providers, oversee the latest software applications and infrastructure development that allows users to perform at the cutting-edge of business intelligence, where in-depth information translates into a recipe for success.

How does severe weather affect the restaurant industry?

In 2005 two major hurricanes hit the gulf coast region, Hurricane Katrina and the stronger Hurricane Rita. They devastated the south coastal states and with that shut down businesses including several restaurants. With similar effects, a string of severe winter storms in 2010 caused several restaurants to lose sales and close for a period of time. How can we take lessons from these past weather events to prepare for future weather incidents?