Mirus Reporter

UPDATE 02/4/16:

To do better, we must be better

Improvements to Mirus dashboards are coming and full of enhancements while keeping all the existing functionality! Currently, we're in a beta testing mode as we seek input from #MirusNerds but users should be able to experience the new dashboards by March.

Restaurant Industry Scorecards

As a multi-unit restaurant operator, it's your job to know which locations are doing well and which locations need help. Scorecards can help gauge the health of a specific restaurants quickly and accurately. To start, you need to collect data from each restaurant location such as:

You can not properly manage multi-unit restaurants if you are not measuring the performance of individual units. Mirus has long provided a reporting feature that allows decision makers to filter data in a best and worst format. This allows you to see your segmented data in a “top” and/or “bottom” ranking.

For instance, you could display the top and bottom 5 employees based on sales within each store or top and bottom 10 food items in each category. This type of insight is extremely valuable if you want to recognize those who work hard and discuss improvement with those who are struggling.

What are Sparklines?

A Sparkline is a data visualization designed to give a quick representation of numerical or statistical information within a report. Microsoft has used this feature in their Excel spreadsheet software and Mirus has recently introduced it's own version designed for restaurant reporting.

Clients Speak, We Listen

Mirus has created an efficient history widget that allows all users to access the last 10 reports and dashboards they viewed. This feature was conceived during a client meeting with Church's.

Employee Spotlight:
Delyth Jones, Account Mannagement, Mirus Restaurant Solutions

At Mirus, we have an exceptional team of people that all strive to serve our clients in the best way possible. Our clients are our highest priorities and we understand that without their ongoing support, we would not be able to continue in any worthwhile direction.

Mirus is proud to announce the release of N Step, a new restaurant analyzation filter. This will replace the current Mirus 2 Step filter.

At Mirus Restaurant Solutions, we work with many wonderful clients. At industry events or maybe during our annual user conference, we get to meet with some of them, face-to-face. It's always a good feeling to personally meet someone you have been working with over the phone or email.

Impact of Negative Customer Reviews
If you're a restaurant owner, you know too well that bad customer reviews can have a negative ripple effect on your bottom line. From epic owner meltdowns to 50% decrease in restaurant profits, a negative review in this day and age is something that should be dealt with appropriately.

I've read several stories of restaurant owners who allow these bad reviews to overcome their civilized manners. From the owner who hunted a reviewer down to the owner who fires back online causing more damage to their reputation and business.

At Mirus Restaurant Solutions, we work with many wonderful clients. At industry events or maybe during our annual user conference, we get to meet with some of them, face-to-face. It's always a good feeling to personally meet someone you have been working with over the phone or email.