Mirus Reporter

Wings and Rings is a sports-themed restaurant franchise committed to giving customers the finest quality wings since 1984. Along with homemade wing sauces and customizable heat profiles, the brand also offers specialty burgers, salads and a number of other delicious menu items.

I had the opportunity to sit down with Wings and Rings Director of Analytics, Billy Johns, and Senior IT Coordinator, Zach Janzen, to talk about how Mirus helps them track a variety of things in their restaurants. 

Talon Management Services is the management company for a number of  business entities, including Lehigh Valley Restaurant Group which houses 20 Red Robin locations and Talon Restaurants which consists of 8 Wingstop locations. Talon Management Services is part of the Mirus 10 year club and has been a Mirus client for over 10 years now. 

I had the opportunity to sit down with Talon Management Services Financial Controller, Cristina Shupp,  to talk about how Mirus helps provide data they trust and automate processes. 

Ruby Slipper Restaurant Group serves all-day brunch with the unique flavors of New Orleans and an array of eye-opening cocktails. The original founders opened the first restaurant in hopes of drawing people back to New Orleans following the devastation of Hurricane Katrina. They've since expanded to 25 locations across the southern United States.

I had the opportunity to sit down with Ruby Slipper Manager of Financial Planning & Analysis, Dominic Lloyd,  to talk about how Mirus helps him increase efficiencies and catch issues in real-time.

The first Krystal restaurant opened in Chattanooga, TN in 1932. The company has since grown to almost 300 locations and is now headquartered in Dunwoody, GA.  Krystal Restaurants is known for their small, square burgers aka "Krystals".  

I had the opportunity to sit down with Krystal Restaurants Vice President of Business Intelligence, Adrian Dragomir, to talk about how Mirus helps analysts get the information they need and turn it into visualizations. 

Bobby Cox Companies, Inc. has grown from a single coffee shop in 1961 to a multi-concept restaurant company with more than 70 locations. Brands include Rosa's Cafe, Texas Burger and Taco Villa. 

I had the opportunity to sit down with Bobby Cox Companies' POS Systems Administrator, Robert Nowlin, to talk about how Mirus helps every department in their company and some tips on POS conversions. 

Twin Peaks is a sports bar with a lodge-like feel. Each of the 90 plus locations is covered in wall-to-wall TVs so you can catch every game, match or fight. They serve 29º draft beer in frosted mugs and scratch-made food. But the real reason many people visit Twin Peaks- is the Twin Peaks Girls (TPGs).

I had the opportunity to chat with Twin Peaks Senior Manager of Operations Analysis, Lizzy Wright,  to talk about how Mirus helps them increase sales through promo and event tracking. 

A Chicago icon,  Portillo's has been serving up fresh food since 1963.  They're known for their famous Chicago-style hot dogs, Italian beef sandwiches, chopped salad, cheese fries, homemade chocolate cake, and chocolate cake shake.

They've come a long way from the original Dog House trailer and now have over 70 locations in 9 states - Illinois, California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa and Minnesota.

I had the opportunity to sit down (pre-Covid) with Portillo's Sr. Manager of Accounting and Reporting, Christine DeCicco, to talk about how Mirus helps them integrate their General Ledger (GL) reporting and speed up their reporting processes. 

Sprinkles Cupcakes opened the world's first cupcake bakery in Beverly Hills in 2005. They drew long lines of loyal cupcake fans and celebrity endorsements. Since then the company has grown to 31 locations from coast-to-coast. 

Always innovating, they debuted the world's first Cupcake ATM in 2012 adding a new revenue center. They've also expanded into ice cream, cookies, and layer cakes. 

Sprinkles Cupcakes are baked fresh in small batches throughout the day with the finest ingredients and contain no preservatives, trans fats, or artificial flavors. With over 50 cupcake flavors, the company is always finding new ways to surprise and delight their customers. 

I had the chance to sit down on two different occasions (pre-Covid & post-Covid) with Sprinkles Cupcakes' Vice President of Technology, Daniel Legh-Page to talk about how Mirus helps them integrate different systems and quickly run reports. He's no stranger to Mirus as this is his 4th company using and rolling out Mirus. 

Willie’s Restaurants operates two original concepts. Willie's Grill & Icehouse is a casual dining traditional Texas Icehouse where guests can relax and enjoy great food and cold beer in a laid back atmosphere. They also operate Fajita Willie's Cafe & Cantina which specializes in Tex-Mex fare.

Willie's operates a total of 17 locations throughout San Antonio, Houston, and College Station. Each restaurant is unique and tailored to the fit the neighborhood it resides but garage doors and patios are always included for an indoor/outdoor dining experience.

As a Mirus client for over 4 years, we've been helping them manage their sales, actual labor, labor scheduling, speed of service, guest loyalty, and weather data. Not to mention a Point of Sale transition.

I had the chance to sit down with Willie's Financial Analyst, Rikky Salazar, to talk about how Mirus helps them manage labor and increase sales through employee contests.

Cooper's Hawk Winery and Restaurants is more  than just a restaurant, they're a lifestyle brand.  While centered around wine, their focus is on creating memorable moments that enrich lives. They currently have 35 locations in 8 states throughout the United States and over 400,000 Wine Club Members.

As a Mirus client for over 3 years we've been helping Cooper's Hawk manage those wine club members along with point of sale and labor scheduling information. 

I had the chance to sit down with Cooper's Hawk Solution Architect, Matt Reid, to talk about how Mirus helps them engage guest loyalty.