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Client Spotlight: How Benihana Increased Efficiencies and Reduced Discrepancies

Posted by Leslie

Our clients love us, and we love them right back! We're constantly amazed by their ingenuity and accomplishments. Their ideas and requests are what keep us on the leading edge of restaurant business solutions. Periodically we like to shine the light on our clients, their accomplishments and what they're doing to increase their restaurant profit margin.

Benihana is an operator of teppanyaki-style restaurants. Their 98 locations include three other concepts: RA Sushi, HARU Sushi, and Samurai.

Benihana uses several restaurant systems. When they came to Mirus they were looking for a way to piece all that information together. Executives were stuck waiting on reports while two laptops ran overnight to generate reports, with some reports taking 4 hours to run. They faced computer processing limitations, manual input errors, and financial analysts spending more time reconciling, mapping and processing data instead of actually analyzing the data.

They had tried other non-restaurant systems which were complicated and lacked user support. Mirus checked all the boxes and provided them with a one-stop shop for data analytics with easy to use tools, real-time data and fast report delivery.

I recently had the chance to sit down with Benihana's Alex Gonzalez, Director of Financial Planning & Analysis, and Meredith Meisler, Financial Analyst, to learn how Mirus helped them break the bottleneck in their reporting.

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Topics: Client Spotlight

Client Spotlight: Why Mirus Is Better Than Excel

Posted by Leslie

Our clients love us, and we love them right back! We're constantly amazed by their ingenuity and accomplishments. Their ideas and requests are what keep us on the leading edge of restaurant business solutions. Periodically we like to shine the light on our clients, their accomplishments and what they're doing to increase their restaurant profit margin.

PR Management Corp is a 63 unit Panera franchisee which operates locations in New Hampshire, Massachusetts and Maine. They've been a Mirus client now for over 6 years.

I recently had the chance to sit down with PR Management Corp's IT Director, Charlie Hecht, and although he loves Excel, he admits Mirus is better than Excel when it comes to restaurant reporting.

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Topics: Client Spotlight

Client Spotlight: Whataburger of Mesquite

Posted by Leslie

Our clients love us and we love them right back! We're constantly amazed by their ingenuity and accomplishments. Their ideas and requests are what keep us on the leading edge of restaurant business solutions. Each month we shine the light on our clients, their accomplishments and what they're doing to increase their restaurant profit margin.

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Topics: Client Spotlight

How Restaurant Performance Management Leads to Shocking Results

Posted by Leslie

Taco Mac restaurants are casual, neighborhood restaurants serving delicious, genuine food, a huge selection of craft beer on draft, and the best sports watching environment anywhere. With 30 restaurants in three states, T.MAC was founded as Taco Mac in the Virginia-Highlands neighborhood in Atlanta in 1979. Today, T.MAC has become one the Southeast’s most beloved places for friends and family to come together and hang out. In every location they operate, T.MAC is dedicated to serving the communities that surround their restaurants.

I got to sit down with Lauren at our most recent user conference and learn about how her team is continuing to expand their use of Mirus.

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Topics: Client Spotlight

Sparking Restaurant Business Change Through Comparative Reporting

Posted by Leslie

The first Dewey’s Pizza opened in 1998 in Oakley, in the City of Cincinnati, Ohio. With a reputation built on excellent service, hand-tossed artisan pizzas and gourmet salads, there are now more than 20 Dewey’s Pizza restaurants in the Cincinnati, Dayton, Cleveland, Columbus and St. Louis markets.

I had a chance to catch up with Jason at a recent conference and learn more about his experience with Mirus.

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Topics: Restaurant IT, Restaurant Operations, Client Spotlight

CFO Restaurant Reports That Improve The Bottom Line

Posted by Leslie

Our clients love us and we love them right back! We're constantly amazed by their ingenuity and accomplishments. Their ideas and requests are what keep us on the leading edge of restaurant business solutions. Each month we shine the light on our clients, their accomplishments and what they're doing to increase their restaurant profit margin.

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Topics: Restaurant Marketing, Restaurant Operations, Client Spotlight

How Exception Based Reporting Leads to a Huge ROI

Posted by Leslie

Our clients love us and we love them right back! We're constantly amazed by their ingenuity and accomplishments. Their ideas and requests are what keep us on the leading edge of restaurant business solutions. Each month we shine the light on our clients, their accomplishments and what they're doing to increase their restaurant profit margin.

Read More

Topics: Restaurant Marketing, Restaurant Operations, Client Spotlight

How Uno Pizzeria Reduced Restaurant Loss

Posted by Leslie

Our clients love us and we love them right back! We're constantly amazed by their ingenuity and accomplishments. Their ideas and requests are what keep us on the leading edge of restaurant business solutions. Each month we shine the light on our clients, their accomplishments and what they're doing to increase their restaurant profit margin.

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Topics: Restaurant Profit, Restaurant Custom Reporting, Restaurant Loss Management, Client Spotlight

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